Privacy Policy

Santamana Holdings Ltd trading as Daymark 1683 (“We”, “Us” and “Our”) remain fully committed to the protection of your privacy at all times. The information contained in this policy has been published to inform you of the way in which any Personal Data (as defined below) you provide us with or we collect from you will be used. Please read this information carefully so that you understand how we treat such Personal Data. We will collect, store, use and disclose Personal Data in accordance with all applicable laws relating to the protection of Personal Data.

If at any time you are concerned or have questions about how we might be handling your data, please reach out to us at crew@daymark1683.co.uk

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

If you are an existing customer, we will contact you by post or e-mail with information about goods and services similar to those which were the subject of a previous sale to you.

Our communications are designed to tell you about the benefits we can offer, so that you have exclusive access to our best deals. We use the information we have about you to tailor the content and try to ensure that the offers are as relevant to you as possible.

 If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes then please call let us know by emailing us crew@daymark1683.co.uk 

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

 Our store is hosted on WooCommerce and our online payments are handled by Stripe. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through WooCommerce and Stripe’s data storage, databases and the general WooCommerce application. They store your data on a secure server.

Payment:

If you choose a direct payment gateway to complete your purchase, then Stripe stores your credit card data. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure, but WooCommerce and Stripe use reasonable organizational, technical and administrative measures to protect Personal Data.

The information you provide via our site is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

For more insight, you may also want to read WooCommerce’s Terms of Service and Privacy Statement: https://automattic.com/privacy/

 And also, Stripe’s Terms of Service or Privacy Statement: https://stripe.com/gb/privacy

HOW LONG WE KEEP YOUR DATA

To serve our customers in the best possible manner and to continue to inform you about new products and services, we retain customer data for seven years after the last purchase date, or until you exercise your right to deletion as described below in the YOUR RIGHTS section.

YOUR RIGHTS

You retain at all times the right to access or amend or delete any Personal Data we hold about you or to exercise your right of data portability or to object to, or restrict, the purposes for which your Personal Data is processed on certain grounds. You may exercise this right by making a request in accordance with Data Protection Laws, by emailing crew@daymark1683.co.uk. You may also lodge a complaint with the UK data protection regulator, the Information Commissioner, should you be dissatisfied with the way we handle your Personal Data.

You have the right to ask us what personal data we hold about you.

If at any time you wish to exercise this right, you can email us at crew@daymark1683.co.uk. To protect your privacy and security we may need to verify your identity before sharing this information.

You have the right to ask us to update or amend any out-of-date or incorrect data. If at any time you wish to amend your data, you can email us at crew@daymark1683.co.uk. To protect your privacy and security we may need to verify your identity before making amendments. 

You have the right to ask us to delete the data we hold about you.

If at any time you wish to exercise this right you can email us at crew@daymark1683.co.uk. To protect your privacy and security we may need to verify your identity before deleting your data.

DISCLOSURES

We will seek to act in the best interests of our customers and will not abuse our position of data controller. We wish to be as clear and transparent as possible and uphold any requests for data disclosure or amendment as soon as possible. Due to the nature of data and catalogue printing, when an amendment is made to data it may take up to six weeks for it to become effective, although we will do everything possible to ensure this time delay is kept to a minimum.

DISCLOSURE OF YOUR INFORMATION

We never disclose your information except in accordance with this Policy and with all applicable laws relating to the protection of Personal Data, including the EU Data Protection Directive 95/46/EC, the EU General Data Protection Regulation 2016/679, the EU ePrivacy Directive 2002/58/EC as amended by Directive 2009/136/EC, as amended or superseded from time to time, and any national implementing legislation (“Data Protection Laws”).

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. 

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 Updated: 16th April 2020

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